28. How do you protect our designs?
We sign a non-disclosure agreement before receiving your designs. Your custom designs, molds and logos are not shown or sold to other customers.
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FAQ
- Company & Manufacturing | 1. Is HeCheng Bags a manufacturer or a trading company?
- 2. Where are your factories located?
- 3. How large are your factories and what is your production capacity?
- 4. What types of bags do you specialize in?
- 5. Which markets and types of customers do you serve?
- 6. Can we visit or audit your factories?
- Orders & Minimum Order Quantities | 7. What is your minimum order quantity (MOQ)?
- 8. Should I manufacture my bags in China or Vietnam?
- 9. Do Vietnam-made bags qualify for lower import duties?
- 10. Do you offer in-stock bags for fast delivery?
- Sampling & Customization | 11. Can you manufacture bags based on my own design?
- 12. Do you offer ODM bag designs for private labeling?
- 13. How long does sampling take and what does it cost?
- 14. What logo and branding methods do you offer?
- 15. Can you manufacture bags using recycled materials?
- 16. Can you customize packaging, hang tags and labels?
- Production Lead Times & Shipping | 17. What is your production lead time?
- 18. Do production lead times change during peak seasons?
- 19. Can you handle rush orders?
- 20. Which ports do you ship from and what trade terms do you offer?
- 21. Can you arrange less-than-container (LCL) and air shipments?
- Quality Control & Compliance | 22. What certifications and audits do your factories hold?
- 23. How do you ensure consistent product quality?
- 24. Do you accept third-party inspections?
- 25. Do your products comply with EU and US chemical regulations?
- 26. What happens if there is a quality problem with my order?
- Payment & Business Cooperation | 27. What payment terms do you accept?
- 28. How do you protect our designs?
- 29. How do I get a quote and how fast do you reply?
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