26. What happens if there is a quality problem with my order?
We provide a one-year warranty against confirmed manufacturing defects, subject to the agreed order terms. If you identify a potential quality issue, please contact us with photographs, affected quantities, and a description of the problem. Our team will review the issue and, for confirmed manufacturing defects covered by the warranty, arrange an appropriate resolution, such as repair, replacement, or a credit toward a future order. We aim to resolve quality concerns through clear communication and practical cooperation.
